General information:

• All prices are per night and apartment
• Our apartments require a minimum stay of 7 nights with regular arrival and departure on Saturdays
• Short stays are possible in low season
• Our chalet is a non-smoking establishment
• Check-in is possible from 3 p.m. and check-out by 10 a.m. at the latest on the day of departure
• Please inform us in advance if you arrive after 6pm
• Pets are not allowed
• The local tax in S. Cristina is 1,45€ per night and person (from 14 years) and will be charged in addition to the apartment price

Services included:

• One weekly intermediate cleaning for a stay of at least 7 nights incl. change of towels and bath towels.
• Final cleaning
• Bed linen, bath slippers, bathrobes, bath and hand towels are available for the duration of the stay
• Also provided: soap, toilet paper, shampoo & shower gel, dishwasher tablets and tea towels
• One garage and one outside parking space per flat
• Use of the in-house bicycle and ski storage room
• Separate beds in some bedrooms available on request
• Free WiFi

Additional services:

• Baby cot on request
• High chair on request
• Extra bed for a fee

Cancellation and payment conditions:

• A 30% deposit is due at the time of booking
• A booking is only valid, if the deposit has been paid by the due date and after you have received a written booking confirmation from us
• Cancellations made up to 60 days in advance can be cancelled free of charge and will be refunded minus a 50€ administration fee.
• Cancellation up to 30 days in advance will incur 30% of the total amount of the booking
• Cancellation up to 14 days in advance will incur 50% of the total amount of the booking
• Cancellation up to 7 days in advance will incur a charge of 70% of the total amount of the booking
• Cancellation less than 7 days in advance will incur a charge of 100% of the total amount of the booking
• In case of late arrival or early departure, the total amount of the booking will also be charged
• Payment of the remaining amount on arrival on site by credit card (VISA or Mastercard), EC card or cash (max. 4.999,00€)

We recommend that you take out travel insurance to be covered in the best possible way. For more information follow this link:
https://www.valgardena.it/en/travel-insurance/